AI-Guided Field Installation & Support
Your tech's AI copilot — for every install, every repair, every service call. Signal diagnostics, equipment setup, troubleshooting, coverage mapping — the app walks them through it step by step. No calling the office. No waiting on hold for a senior tech. Every answer is instant, every procedure is guided, and every job is documented automatically.
Everything a Tech Needs. In One App.
Installs, repairs, upgrades, troubleshooting — AI walks your technician through any job type, start to finish. No need to call the office for help.
Signal Diagnostics
Test signal strength at the demarc/NID. AI interprets dB levels, SNR readings, and line quality — flags issues before the tech goes inside.
Router Placement
Input house size, floors, and wall types. AI recommends the optimal router location based on signal source and building materials.
Coverage Mapping
Walk through each room and log signal readings. AI builds a coverage map, identifies dead zones, and calculates what's needed for 100% coverage.
Repeater & Mesh Setup
AI calculates how many repeaters or mesh nodes are needed and exactly where to place them. Signal verification at each point confirms coverage.
Device Connection
Guided checklist for connecting every customer device — smart TVs, printers, IoT, phones. Troubleshooting guides when devices won't connect.
On-Site Troubleshooting
Service call or repair visit? AI diagnoses the issue on the spot — intermittent signal, packet loss, equipment failure, config errors. Step-by-step resolution without calling the office.
Auto Ticket & Report
Every data point auto-populates a complete ticket — signal readings, equipment used, rooms configured, devices connected, customer sign-off. Works for installs, repairs, and service calls.
Four Steps. Zero Guesswork.
Arrive & Diagnose
Tech opens the job, pulls up customer info. AI guides signal testing at the demarc — reads pass or fail instantly.
Place & Configure
AI recommends router placement. Tech installs, runs speed test, configures SSID and security. All logged automatically.
Cover & Connect
Walk-through coverage check. AI places repeaters for 100% signal. Then device-by-device connection with guided setup.
Report & Close
Final speed test in every zone. Install ticket auto-generated with full details. Customer signs off digitally.
Future Integrations
The install app is just the beginning. Here's what's on the roadmap.
Inventory Management
Track equipment in each tech's van. Auto-deduct on install. Low-stock alerts and warehouse reorder triggers.
Scheduling
AI-optimized job scheduling based on tech location, skill set, and travel time. Customers pick time slots online.
Dispatch
Real-time tech tracking. Auto-assign urgent jobs to nearest available tech. Route optimization for multi-stop days.
Install Analytics
Track install times, first-time completion rates, callback rates per tech. Identify training opportunities and top performers.
Request Early Access
Tell us about your operation and we'll build a customized installation workflow for your team. No commitment — just a conversation.