Simple Pricing. Powerful AI Support.
Pay per ticket resolved. No monthly fees, no seat fees, no wasted spend. AI handles 60–70% of issues automatically.
Choose Your Plan
Pricing scales with your business. Every plan includes AI chat, voice, ticketing, and live transcripts.
Small Business
After-hours & weekend support for growing teams — as low as $50 per ticket.
$50/ticket
After-hours & weekend calls included
Everything you need:
- After-hours & weekend AI coverage (24/7)
- AI Chat Agent (24/7)
- AI Phone Support (+1-877-703-7490)
- Live call transcripts via SMS
- Auto-ticketing with AI diagnosis
- Tier 0 + Tier 1 AI resolution
- Callback scheduling
- Knowledge base (up to 100 articles)
- Agent dashboard (2 agents)
- Ticket tracking portal
- Email support
- Tier 2 AI diagnosis
- Custom AI training
- White-label
Most Popular
Corporate
After-hours & weekend calls for companies handling 100+ tickets per day.
$100/ticket
24/7 coverage including nights & weekends
Everything in Small Business, plus:
- Tier 2 AI deep diagnosis
- Custom AI training on your products
- Appointment booking via phone
- Call recording & full transcription
- Unlimited KB articles
- Unlimited agents
- Sentiment analysis
- Priority support (4hr SLA)
- Slack + Zapier integrations
- Follow-up automation
- Advanced analytics dashboard
- White-label / multi-brand
- On-premise deployment
Enterprise
For software companies and large organizations with complex support needs.
$250/ticket
Premium AI for complex software support
Everything in Corporate, plus:
- Deep software & API troubleshooting
- Multi-brand / white-label support
- Video support channel
- Dedicated AI training team
- Custom integrations (CRM, ERP, APIs)
- On-premise deployment option
- 99.9% uptime SLA
- 1hr critical support SLA
- Dedicated account manager
- Quarterly business reviews
- Custom reporting & BI exports
- SSO / SAML integration
Estimate Your Monthly Cost
Enter your expected ticket volume to see what you'd pay on each plan.
Small Business
$0
Corporate 100+ tickets/day
$0
Enterprise
$0
vs. Traditional Support
$0
Your estimated savings with Small Business:
$0/mo
Full Feature Comparison
| Feature | Small Business | Corporate | Enterprise |
|---|---|---|---|
| Pricing | |||
| Per ticket resolved | $50 | $100 | $250 |
| After-hours & weekend calls | ✓ | ✓ | ✓ |
| Volume | Any | 100+ tickets/day | Custom |
| Channels included | Chat, Phone, Ticket | Chat, Phone, Ticket | Chat, Phone, Ticket, Video |
| AI Support | |||
| Tier 0 AI (self-service) | ✓ | ✓ | ✓ |
| Tier 1 AI (guided troubleshoot) | ✓ | ✓ | ✓ |
| Tier 2 AI (deep diagnosis) | — | ✓ | ✓ |
| Phone AI support | ✓ | ✓ | ✓ |
| Callback scheduling | ✓ | ✓ | ✓ |
| Follow-up automation | ✓ | ✓ | ✓ |
| Appointment booking | — | ✓ | ✓ |
| Call recording & transcription | — | ✓ | ✓ |
| Video support | — | — | ✓ |
| Deep software & API troubleshooting | — | — | ✓ |
| Agent Tools | |||
| Agent dashboard | ✓ | ✓ | ✓ |
| Live session monitoring | ✓ | ✓ | ✓ |
| 1-click agent takeover | ✓ | ✓ | ✓ |
| Sentiment analysis | — | ✓ | ✓ |
| Number of agents | 2 | Unlimited | Unlimited |
| Advanced analytics dashboard | — | ✓ | ✓ |
| Knowledge Base | |||
| KB articles | 100 | Unlimited | Unlimited |
| AI-powered KB search | ✓ | ✓ | ✓ |
| Knowledge gap logging | — | ✓ | ✓ |
| Integrations & Platform | |||
| Slack + Zapier | — | ✓ | ✓ |
| Custom integrations (CRM, ERP) | — | — | ✓ |
| Custom AI training | — | ✓ | ✓ + dedicated team |
| White-label / multi-brand | — | — | ✓ |
| SSO / SAML | — | — | ✓ |
| On-premise deployment | — | — | ✓ |
| Support & SLA | |||
| Support channel | Priority (4hr SLA) | Dedicated (1hr SLA) | |
| Uptime SLA | 99% | 99.5% | 99.9% |
| Dedicated account manager | — | — | ✓ |
| Quarterly business reviews | — | — | ✓ |
Frequently Asked Questions
A ticket is any resolved support interaction — whether it comes through AI chat, phone call, or submitted ticket form. All channels are included in your per-ticket price. Browsing the knowledge base, using the agent dashboard, and tracking tickets do NOT count as billable tickets.
No. There are no monthly platform fees, seat fees, or setup costs. You only pay for resolved tickets. Your first 50 tickets are free on any plan.
We invoice monthly based on resolved tickets. You'll get a detailed breakdown of every interaction — channel used, timestamps, resolution status, and AI diagnosis details. No surprises, no hidden fees.
Yes, each resolved ticket is billed at your plan rate. But consider: a traditional human agent costs $15–$25+ per interaction. At $50/ticket on Small Business, AI resolves 60–70% of issues automatically — saving you significantly compared to staffing a full support team or outsourcing to a call center at $100+ per call.
Small Business ($50/ticket) covers after-hours and weekend calls with full AI chat, phone, ticketing, and a knowledge base — perfect for companies that need 24/7 coverage without staffing a night shift. Corporate ($100/ticket) is for high-volume teams (100+ tickets/day) and adds Tier 2 deep diagnosis, custom AI training, call recording, advanced analytics, and integrations. Enterprise ($250/ticket) is built for software companies and large organizations — deep API troubleshooting, white-label, on-premise deployment, SSO, and a dedicated account manager. All plans include after-hours and weekend coverage.
Most Small Business and Corporate customers go live in 3–5 business days. We import your existing knowledge base, train the AI on your products, and configure your support channels. Enterprise setups with custom integrations typically take 2–3 weeks.
Absolutely. You can upgrade from Small Business to Corporate as your volume grows, or move to Enterprise when you need advanced features. There are no long-term contracts — you can change plans at any time.
Your first 50 calls are free.
See the AI in action on real customer issues. No credit card required to start.